Terms and Conditions


General

The terms “VSHosting” or “us” or “we” refers to VSHosting (Pty) Ltd. The term “you” refers to you as the customer, user or viewer of our services.

These Terms and Conditions govern your use of our services. By using our services, you acknowledge that you have read, understood, and you agree to be bound by these Terms and Conditions. If you do not agree with any of these Terms and Conditions, you are prohibited from using our services. Please read them carefully. If you have any questions or concerns, please contact us at info@vshosting.net.


1. Electronic Communications

1.1 Communication from VSHosting shall be via e-mail and/or posting of notices on this site. By acceptance of these Terms and Conditions it is agreed that any electronic delivery of communications, including but not limited to agreements, notices and disclosures are agreed to as being in writing and are accordingly deemed delivered.

1.2 VSHosting does not warrant that this site, its servers, or email sent from VSHosting are free of viruses or other harmful components.

1.3 VSHosting will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.


2. License And Site Access

2.1 Except with express written consent from VSHosting a limited license is herewith only granted in terms of access and personal use of this site, excluding downloading (other than page caching) and modification.

2.2 This license excludes any resale and commercial use of this site or its contents; duplication; reproduction; copying; sale; resale; any use and collection of any product listings, prices and/or descriptions; any derivative use of this site and/or its contents; any copying or downloading of account information for the benefit of a 3rd party; or any use of data mining, robots, or similar data gathering and extraction tools, be it in part or as a whole.

2.3 Except with express written consent from VSHosting, this site may not be exploited for commercial purposes.

2.4 No framing or framing techniques may be utilized to enclose any trademark, logo or other proprietary information of VSHosting (including but not limited to form, text, images, or page layout); no use of meta tags or any other "hidden text" utilizing VSHosting's name or trademarks.

2.5 Unauthorised use terminates any consent or license granted by VSHosting. A limited, revocable, and non-exclusive right is granted to create a hyperlink to the home page of VSHosting subject to the link not portraying VSHosting, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

2.6 Without prior written consent, you may not use any VSHosting logo or other proprietary graphic or trademark as part of the link.


3. Your Account

3.1 By acceptance of the terms and conditions you accept responsibility for the maintenance of confidentiality of your password and account details as well as restriction of access to your computer or electronic devices on which VSHosting is accessed. You furthermore are liable for all activities which may occur under your account and password. VSHosting reserves the right to refuse service, remove or edit content, terminate accounts, or cancel orders at their sole discretion.


4. Copyright Complaints

4.1 VSHosting and its affiliates respects the intellectual property of 3rd parties. Should you believe we are breaching copyright infringement, kindly email us with your complaint in order that it may be addressed accordingly.


5. Risk Of Loss

5.1 Parties other than VSHosting and its subsidiaries operate stores, provide services, or sell product lines on this site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites.

5.2 We are at the full descretion of our service providers and suppliers, where every effort is made to ensure availability in both our services and stock, VSHosting takes no responsibility and assumes no liability for any 3rd party service outages or item(s) no longer in stock with our suppliers.


6. Applicable Law

6.1 By visiting VSHosting, you agree that the laws of South Africa, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and VSHosting.


7. Site Policies, Modification, And Severability

7.1 VSHosting reserves the right to update or modify our terms of service at any time, and you are required to review and comply with the updated terms. It is your responsibility to review them periodically.

7.2 We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


8. Provision of Services

8.1 VSHosting offers services that include server hosting, email hosting, website hosting, and other related services. These services are provided on a subscription basis, and payment is required in order to access and use our services.

8.2 By using our services, you agree to provide accurate and complete information about yourself or your organization. You also agree to comply with all applicable laws, regulations, and policies relating to your use of our services.

8.3 We reserve the right to suspend or terminate your services if we believe that you are in violation of these Terms and Conditions. This including but not limited to illegal activities, spamming, or copyright infringement. In the event of termination, you will not be entitled to a refund of any fees paid.

8.4 You are responsible for the security of your services and are encouraged to keep your software up to date to prevent security breaches. It is your responsibility to keep your login details secure and not share them with anyone else.

8.5 We strive to provide reliable and stable services. However, we cannot guarantee 100% uptime, as there may be factors beyond our control that could impact service availability. We will make every effort to resolve any service interruptions promptly. VSHosting is not responsible for any loss of data or damages incurred due to service availability or security breaches.

8.6 Using our services for hacking, unauthorized access, sending unsolicited emails, spamming, phishing, or hosting illegal or adult content is strictly prohibited.

8.7 VSHosting reserves the right to monitor and investigate any activity on our services that may violate our terms of service.

8.8 You are responsible for backing up your own data, as VSHosting does not guarantee the preservation of any data.


9. Payment

9.1 You agree to pay the fees for our services as set forth in the invoice we provide you at the end of each month.

9.2 Payment is due on the date specified on your invoice. If payment is not received by the due date, we reserve the right to suspend or terminate your services.

9.3 You are responsible for maintaining your account in good standing, including payment of all fees and charges in a timely manner. Failure to do so may result in a late fee and suspension or termination of your services.

9.4 All fees and charges are non-refundable.


10. Security

10.1 You are responsible for maintaining the security of your services and data. We are not responsible for any unauthorized access to your services or data. This including but not limited to your servers, email accounts, or websites.

10.2 You agree not to engage in any activities that could compromise the security of our services or the services of other customers.

10.3 We reserve the right to take any necessary action to protect the security and integrity of our services.


11. Content

11.1 You are solely responsible for the content that you upload or store on our services.

11.2 You agree not to upload or store any content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.

11.3 We reserve the right to remove any content that we believe violates these Terms and Conditions.


12. Limitation of Liability

12.1 We are not liable for any damages, including but not limited to, loss of data, loss of profits, or other intangible losses, resulting from the use of our services.

12.2 Our liability is limited to the fees paid by you for our services.


13. Termination

13.1 Either party may terminate these Terms and Conditions at any time with written notice to the other party.

13.2 All services require a full calendar month of notice for termination.

13.3 All Micrsoft 365 services carry a R250 cancellation fee per user account.

13.4 Upon termination, you agree to pay any cancellation or outstanding fees for our services.


14. Changes to Terms and Conditions

14.1 We reserve the right to change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.




Privacy Policy

At VSHosting, we are committed to respecting and protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services.


Information We Collect:

When you sign up for our services, we may collect personal information such as your name, email address, phone number, and billing information.

We may also collect non-personal information such as your IP address, browser type, and operating system.


How We Use Your Information:

We use your personal information to provide you with our hosting services, communicate with you about your account, and process payments.

We may use your non-personal information for analytics purposes to improve our services and website.


Disclosure of Information:

We do not sell, rent, or trade your personal information to third parties without your consent.

We may disclose your information to third-party service providers who help us deliver our hosting services, but they are not allowed to use your information for their own purposes.


Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.


Cookies:

We use cookies on our website to improve your browsing experience and track your usage of our services.

You can choose to disable cookies in your browser settings, but this may affect some features of our website.


Changes to Privacy Policy:

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website.

By using our hosting services, you agree to the terms of this Privacy Policy.